Guarantee
We guarantee that our products are built up to a high standard and not down to a cheap price, so you can rest-assured in their durability and reliability. We aim to offer prices that are affordable, but we will never compromise on quality for low price or a quick sale.
Additionally, we understand that your time is valuable. That’s why we strive to provide an efficient and timely service, while still providing the attention to detail necessary to ensure the products you purchase will operate as intended.
Finally, we promise to always put your needs first and provide the best possible experience by the way we communicate with you and the way we handle the trust you place in our business.
Warranty
Terms and Conditions of Sale
Please read these Terms and Conditions of Sale carefully before making a purchase. By purchasing our products and services, you agree to be bound by these Terms and Conditions of Sale.
Quotations
All quotations provided by Southern Cross Blinds are valid for 30 days from the date of issue and are subject to confirmation. Any price/s quoted is in Australian Dollars and includes GST unless otherwise stated. The quotation is based solely on the information provided by the customer and is subject to change if there are any changes in the specifications or requirements.
Payment
To accept a quotation for Payment for products and services must be made in full before the installation date. We accept cash, EFTPOS, credit cards (Visa, Mastercard, and American Express), and EFT. All payments are to be made in Australian Dollars and any fees incurred in processing your payment by a financial institution will be incurred as a surcharge to your payment.
Cancellation
If you wish to cancel your order, you must notify us in writing as soon as possible. If the cancellation is made after the manufacturing process has commenced, the
Installation
Installation will be carried out on a mutually agreed date and time. Our installation team will make every effort to complete the installation on the agreed date but cannot be held responsible for any delays that may occur due to unforeseen circumstances such as inclement weather or supplier delays.
Warranty
All products and services provided by Southern Cross Blinds come with a warranty against defects in materials and workmanship for a period of 12 months from the date of installation. This warranty does not cover damage caused by misuse or improper installation.
Limitation of Liability
To the extent permitted by law, Southern Cross Blinds shall not be liable for any loss, damage, or injury arising out of or in connection with the products or services provided. Our liability is limited to the repair or replacement of defective products and services.
Privacy
We collect and use personal information in accordance with our Privacy Policy, which can be found on our website.
Governing Law
These Terms and Conditions of Sale shall be governed by and construed in accordance with the laws of Australia. Any dispute arising out of or in connection with these Terms and Conditions of Sale shall be subject to the non-exclusive jurisdiction of the courts of Australia.
Variation
Southern Cross Blinds reserves the right to vary these Terms and Conditions of Sale at any time. Any changes will be effective immediately upon posting on our website.
By purchasing products and services from Southern Cross Blinds, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions of Sale. If you have any questions, please contact us at info@southerncrossblinds.com.au